Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Vive.com Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:

   VIVE.COM SDN BHD
   Penthouse, Lot 27, Rawang Integrated Industrial Park, 48000 Rawang, Selangor, Malaysia. 
   Phone: +603 6092 7818   Fax: +603 6092 8230

Please contact us at info@vive.com.my or 012 690 9286 if you have any questions or doubts.